Youth Small Group Training Drop-In

Cancellation Policy

All training memberships require a minimum three-month commitment. Payments are processed automatically. Payments more than two days past due may be subject to late fees, and training services may be paused until balances are resolved. Clients must reserve their spot by signing up for each session before arriving to confirm attendance. Walk-ins are not permitted. Failure to sign up may result in denial of participation at the coach’s discretion. All sessions and packages are valid for one individual only and may not be shared or transferred. Sessions do not roll over. Unused sessions are forfeited. Missed sessions are not eligible for make-ups. Cancellation Policy: A minimum of twelve hours’ notice is required to cancel or reschedule a session. Appointments canceled with proper notice will not be charged. Cancellations made with less than twelve hours’ notice will result in the full session being forfeited. No-Show Policy: Failure to attend a scheduled session without notice will be considered a no-show and will result in forfeiture of the session. If a coach cancels a session, a make-up will be offered when possible. For group training, make-ups will be scheduled to best serve the majority of participants. Clients are responsible for confirming session dates, times, and time zones when booking. Training services will be paused if there is an outstanding balance for training or gym membership. Sessions canceled due to natural emergencies or severe weather are not eligible for make-ups due to the unpredictable nature of these events. No Refund Policy: All purchases, memberships, and packages are non-refundable. No refunds will be issued for unused sessions, missed appointments, or early termination of services. Code of Conduct: All clients are expected to uphold the culture, professionalism, energy, and standards of Dynamic Performance Development. Disruptive behavior, disrespect toward staff or clients, or unsafe conduct will not be tolerated. By booking and attending sessions, you acknowledge that you have read, understand, and agree to all Dynamic Performance Development policies.

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